Fault Diagnosis and Repair
This service suits units that trip the electrics, leak water indoors, or no longer respond to the remote. We carry out a structured check of the wiring, drainage and refrigerant circuit, identify the fault, then quote any parts or further work before proceeding.
What is included
- ✓Electrical and fuse board check
- ✓Drainage and condensate system inspection
- ✓Refrigerant circuit pressure test
- ✓Control board and remote sensor check
- ✓Clear explanation of the fault found
- ✓Quote for parts or repair before work proceeds
Request a callback
Once you send this form, a member of our team will call you back to confirm details and arrange a visit.
Our guarantee
All installation and repair work is guaranteed for twelve months against faulty workmanship. If something we fitted or repaired fails within that period, we return to put it right at no further charge for labour. Pricing & payment
Questions about this service
My unit leaks water indoors, is this serious?
It is usually a blocked or disconnected drain line, which is straightforward to fix once found.
The unit trips the breaker, what does this mean?
This often points to an electrical fault such as a failing capacitor or compressor, which we check during diagnosis.
Do you charge extra for a same-day visit?
Same-day callouts carry a small additional charge, confirmed with you when you book.
What if the unit cannot be economically repaired?
We will tell you plainly if replacement is likely to be the better option rather than recommending repeated repairs.
What clients say
The engineer arrived exactly when he said he would, explained where the pipework would run before touching anything, and the unit has been quiet and even since day one.
Sarah P., Clifton, Bristol, GBBooking was straightforward and the quote didn't change on the day. The clean on our old unit made a real difference to the airflow in the office.
David R., Westbury-on-Trym, Bristol, GBSix months on and the unit still runs the way it did on day one. When I called about a faint noise, someone came back out within the week and sorted it.
Hannah M., Bedminster, Bristol, GBAll services
Ready to book a visit?
Tell us what you need and we will arrange a convenient time to visit. Most calls are returned within the same working day.